The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
Very good
Medical documents I sent to be filled out went unsigned. Instead of sending me to a specialist for my back problems which are reoccurring, she simply read my X-ray results and decided she specializes in spine and hips. It has been over a week and I still haven't been contacted by the office for a follow up appointment to discuss my care options. The only reason I know what the X-ray results are is because I have the patient portal and read the results myself.
Would highly recommend them
I seen Karlee and I couldn't have been happier. She listened, gave positive and encouraging feedback. Even though are apt ran over I never once felt rushed.
Karly Krokos has taken the time over the years to get to know me and my family. It is apparent that she listens and has my best interest at heart. I appreciate her attention and professionalism!
N P was very nice, as always.
I already have recommended her!
Would highly recommend.
Karly pays attention and answers my questions with words easily understood. She Is very knowledgeable and kind. And Is always professional and personable.
Karlee has shown what a caring doctor is and how a caring doctor communicates with a patient.
I had blood work done and found my results in my portal within a few hours. Before the office had time to get a hold of me. I messaged Kronkos about them through the portal. I've never used that feature before. She got back to me and sent over a prescription. We kept in touch through the portal over the next several days. I really like that feature and that she got back with me even outside of office hours. That shows a level of care communication, and compassion that I haven't had before. It's nice to be able to message your physician and not have to call the office or schedule another appointment for something small and/or trivial.
I've already recommended Karlee to someone and they made an appt with her. Karlee listened to everything I said, gave me a box of tissues when I began crying and sat beside me to listen to me. She gave suggestions and asked questions. She came up with a plan and asked my input. We both agreed and then scheduled an appt to follow up. I really appreciate how caring and smart Karlee is. I'm excited to see where this route takes me.
Dr Krokos was very helpful and wanted to understand my issues.
She's terrific
Karlee is very detailed and able to explain her reasoning.
Karlee is one of the best!!!!!! Never rushed you and listens.
Karlee and the Staff are kind, caring, and efficient.
Karlee Krokos is a great doctor. She listen to me.I love her. .
I love Karlee Krokos, she is absolutely amazing
Kaylee is very easy to talk to and is great about giving suggestions on how to improve certain situations. I also left with two flyers she provided with places to seek additional support I inquired on.