Patient Safety Information

At Memorial Healthcare we respect your right to safety and privacy. If you have any questions about the quality or safety of care at Memorial Healthcare, please contact our our Patient Advocate at (989) 729-4960 or hospital administration at (989) 729-4801.

Public Notice: Concerns About Patient Care and Safety

The Joint Commission on Accreditation of Healthcare Organizations will conduct unannounced surveys of Memorial Healthcare. The purpose of the survey is to evaluate the organizations compliance with nationally established Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Joint Commission standards deals with organization quality, safety of care issues and the safety of the environment in which care is provided. Anyone believing that their concerns about patient care and safety in the hospital have not been addressed by the hospital may contact Joint Commission in one of the following ways:

Do you have a patient safety event or concern about a health care organization?

How do you file a concern?

Online:
Visit www.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.

Fax:
630-792-5636

Mail:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181