The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
Dr Flermoun is exceptional!!
The Doctor answered all my questions in a manner that I could understand.
Good
Dr. Flermoen listened and responded appropriately to my medical concerns. He described different options for a minor procedure, all while making me feel a part of the decision making. I appreciate that in a physician.
Listens and interacts with care
He was an excellent surgeon
Good
Good
They said they were going to schedule me ultrasound and I've been waiting for weeks and I haven't heard nothing
Good care provider
Excellent
Truly appreciated the way I was treated. Thank you
5 stars all around
The Doctor was very nice, good!
Good
All the personnel, including the physician, were attentive and not in a hurry. I appreciate all of them.
Very realistic about what results surgery would give and chances of issue returning.