Call Guest Services:
(989) 720-CARE (2273)
Visit Us:
826 W King St, Owosso, MI 48867
Memorial Healthcare complies with all applicable Federal civil rights laws including Section 1557 of the Affordable Care Act and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Memorial Healthcare does not exclude people or treat them less favorably because of race, color, national origin,
age, disability, or sex.
Memorial Healthcare:
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Chelsea Mishler, Patient Advocate and Section 1557 Coordinator, whose contact is listed
below.
If you believe that Memorial Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Chelsea Mishler, Patient Advocate and Section 1557 Coordinator
826 W. King Street, Owosso, MI 48867
Phone: 989-729-4731, Ext. 1831
Email: cmishler@memorialhealthcare.org
You can file a grievance in person or by mail or email. If you need help filing a grievance, Chelsea Mishler, Patient Advocate and Section 1557 Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
(989) 720-CARE (2273)
826 W King St, Owosso, MI 48867