Call Guest Services:
(989) 720-CARE (2273)
Visit Us:
826 W King St, Owosso, MI 48867
nOTICE OF NONDISCRIMINATION & ACCESSIBILITY
For a downloadable notice, please click here.
Memorial Healthcare complies with all applicable Federal civil rights laws including Section 1557 of the Affordable Care Act and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Memorial Healthcare does not exclude people or treat them less favorably because of race, color, national origin,
age, disability, or sex.
Memorial Healthcare:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (i.e., large print, etc.).
- Provides free language assistance services to individuals whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages.
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Chelsea Mishler, Patient Advocate and Section 1557 Coordinator, whose contact is listed
below.
If you believe that Memorial Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Chelsea Mishler, Patient Advocate and Section 1557 Coordinator
826 W. King Street, Owosso, MI 48867
Phone: 989-729-4731, Ext. 1831
Email: cmishler@memorialhealthcare.org
You can file a grievance in person or by mail or email. If you need help filing a grievance, Chelsea Mishler, Patient Advocate and Section 1557 Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
NOTICE OF AVAILABILITY OF LANGUAGE SERVICES
English: ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 888-709-0750 or speak to your provider.
Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 888-709-0750 o hable con su proveedor.
Arabic: تنبيه: إذا كنت تتحدث لغة غير الإنجليزية، تتوفر لك خدمات مساعدة لغوية مجانية. كما تتوفر أيضًا خدمات ووسائل مساعدة مناسبة لتوفير المعلومات بتنسيقات سهلة الوصول. اتصل على 888-709-0750 أو تحدث مع مقدم الخدمة.
Chinese:注意：如果您说[中文]，我们将免费为您提供语言协助服务。我们还免费提供适当的辅助工具和服务，以无障碍格式提供信息。致电 888-709-0750 或咨询您的服务提供商。
Vietnamese: LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 888-709-0750 hoặc trao đổi với người cung cấp dịch vụ của bạn.
Albanian: VINI RE: Nëse flisni [shqip], shërbime falas të ndihmës së gjuhës janë në dispozicion për ju. Ndihma të përshtatshme dhe shërbime shtesë për të siguruar informacion në formate të përdorshme janë gjithashtu në dispozicion falas. Telefononi 888-709-0750 ose bisedoni me ofruesin tuaj të shërbimit.
Korean: 주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 888-709-0750 번으로전화하거나 서비스 제공업체에 문의하십시오.
Bengali: মনোযোগ দিন: যদি আপনি বাংলা বলেন তাহলে আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবাদি উপলব্ধ রয়েছে। অ্যাক্সেসযোগ্য ফরম্যাটে তথ্য প্রদানের জন্য উপযুক্ত সহায়ক সহযোগিতা এবং পরিষেবাদিও বিনামূল্যে উপলব্ধ রয়েছে। 888-709-0750 নম্বরে কল করুন অথবা আপনার প্রদানকারীর সাথে কথা বলুন।
Polish: UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer 888-709-0750 lub porozmawiaj ze swoim dostawcą.
German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 888-709-0750 an oder sprechen Sie mit Ihrem Provider.
Italian: ATTENZIONE: se parli Italiano, sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili e servizi ausiliari adeguati per fornire informazioni in formati accessibili. Chiama l’ 888-709-0750 o parla con il tuo fornitore.
Japanese: 注：日本語を話される場合、無料の言語支援サービスをご利用いただけます。アクセシブル（誰もが利用できるよう配慮された）な形式で情報を提供するための適切な補助支援やサービスも無料でご利用いただけます。888-709-0750までお電話ください。または、ご利用の事業者にご相談ください。
Russian: ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 888-709-0750 или обратитесь к своему поставщику услуг.
Serbo-Croatian: ПАЖЊА: Ако говорите језиком који није енглески, доступне су вам услуге бесплатне помоћи у вези језика. Одговарајућа помоћна средства и услуге ради пружања информација у приступачном формату су такође доступни без накнаде. Позовите 888-709-0750 или разговарајте са пружаоцем услуга.
Tagalog: PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naaaccess na format. Tumawag sa 888-709-0750 o makipag-usap sa iyong provider.
French: ATTENTION: Si vous parlez Français, des services d’assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 888-709-0750 ou parlez à votre fournisseur.
Hindi: ध्यान द ें: यदि आप हि ंद ी बोलत े ह ैं, तो आपक े लि ए निःश ुल्क भाषा सहायता स ेवाएं उपलब्ध होत ी ह ैं। स ुलभ प्रार ूपों म ें जानकार ी प्रदान करन े क े लि ए उपय ुक्त सहायक साधन और स ेवाए ँ भ ी निःश ुल्क उपलब्ध ह ैं। 888-709-0750 पर कॉल कर ें या अपन े प्रदाता स े बात कर ें।
Nepali: सावधान: यदि तपाईं न ेपाल ी भाषा बोल्न ुह ुन्छ भन े तपाईंका लागि नि:श ुल्क भाषि क सहायता स ेवाहर ू उपलब्ध छन्। पह ुँचयोग्य ढा ँचाहर ूमा जानकार ी प्रदान गर्न उपय ुक्त सहायता र स ेवाहर ू पनि निःश ुल्क उपलब्ध छन्। 888-709-0750 मा फोन गर्न ुहोस् वा आफ्नो प्रदायकस ँग क ुरा गर्न ुहोस्।
Somali: FIIRO GAAR AH: Haddii aad ku hadasho luqad aan Ingiriisi ahayn, adeegyada kaalmada luqadda bilaashka ah ayaa diyaar kuu ah. Kaalmooyinka iyo adeegyada ku habboon ee lagu bixiyo macluumaadka qaabab la heli karo ayaa sidoo kale lagu heli karaa lacag la’aan. Wac 888-709-0750 ama la hadal adeeg bixiyahaaga.
Telugu: గమనిక: మీరు ఇంగ్లీష్ కాకుండా వేరే భాష మాట్లాడితే, మీకు ఉచిత భాషా సహాయ సేవలు అందుబాటులో ఉంటాయి. అందుబాటులో ఉన్న ఫార్మాట్లలో సమాచారాన్ని అందించడానికి తగిన సహాయక సహాయాలు మరియు సేవలు కూడా ఉచితంగా లభిస్తాయి. 888-709-0750 కు కాల్ చేయండి లేదా మీ ప్రొవైడర్తో మాట్లాడండి.
